An office without internet
The Captain spends ten minutes in a combination of on-hold or dialing numbers to get to tech help
IronicallynamedTechHelp: Hello you are speaking with Frankie. How can i help you
Captain: My internet isn't working
IronicallynamedTechHelp: Have you tried switching the modem off
Captain. Yes. the last three times i have called.
IronicallynamedTechHelp: Maybe the modem is broken
Captain; We have two. Neither is working
IronicallynamedTechHelp: Have you tried switching them both off?
Captain; We haven't had internet for two days and i have spent an hour on the phone with tech help going through these basic issues. It is not the modem
IronicallynamedTechHelp: Have you checked you have a dial tone
IronicallynamedTechHelp: Are your computers working?
Captain: well they don't have the internet
IronicallynamedTechHelp: Have you checked with another modem?
Captain: Did you miss the bit when i said we have two modems?
IronicallynamedTechHelp: You can't have two modems on the same line
IronicallynamedTechHelp: Have you checked the modems?
Captain: Insert 2 minute angry tirade about not having internet for two days, busy office and lack of tech support here
IronicallynamedTechHelp: If you have checked the modems and the phone line maybe you should email through your complaint and we will look at it.
Captain: Did you forget the start of the call when i said we don't have internet? HOW WE GOING TO EMAIL!!!!!
IronicallynamedTechHelp: Is the light flashing on the modem?
Captain hangs up